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Stand and Restaurant Team Lead - Food and Beverage Operations

Agawam, Massachusetts

Job Category: In-Park Services

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As leaders at Six Flags we create an inspiring team environment with an open communication culture. We recognize high performance and reward accomplishments. We make good people better by providing constant feedback. New and innovative ideas are encouraged to improve the department's operation and support the park as a whole. If you are looking for an opportunity to make your mark and have a lasting impact, then this is the position for you.

As a Stand and Restaurant Team Lead at the Thrill Capital of New England... 

You’ll contribute to our mission by:

  • Supporting the Six Flags Mantra – Friendly, Clean, Fast, and Safe Service
  • Training Team Members
  • Motivating and coaching Team Members within the department
  • Opening and closing designated stand or restaurant
  • Creating and executing an efficient break plan; enforcing and supporting Six Flags New England labor policies 
  • Ordering product and maintain adequate product levels; Completing a weekly inventory of product in location
  • Assisting cashiers (ex: coupons, meal vouchers, membership programs etc.)
  • Assisting Seasonal Supervisors in measuring Team Member performance through training verifications, audits, and performance evaluations
  • Responding and resolving guest concerns
  • Communicating park or team related concerns to supervisor
  • ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
  • Complying with, and enforcing park grooming guidelines
  • Performing other incidental and related duties as required and assigned

You’ll do it with your:

  • Passion for helping others succeed
  • Ability to develop a high performance team
  • Ability to prioritize and multitask
  • Ability to work in a confidential environment
  • Ability to remain calm during stressful and emergency situations
  • Ability to interact in a professional and positive manner with large groups of people
  • Sense of fun
  • Friendly, outgoing personality, and the ability to address guest concerns
  • Ability to read, speak, write, and understand the English language

You’ll know you’re ready if you are:

  • Willing to work in a high performance team environment
  • Willing to work a flexible schedule, including evenings, weekends, and holidays
  • Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
  • 16 years old or older

Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace

If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" 

  1. Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? 
  2. Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? 
  3. Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? 
  4. I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide. 
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